Get in Touch
Whether you’re exploring our diamonds, comparing sizes, or ready to make a purchase, our team is here to guide you with clarity and care.
Send us a message
Looking for something specific? Send us a message and one of our diamond specialists will respond promptly to guide you through your options.”
Frequently Asked Questions
We aim to have your order with you as soon as possible but advise to please allow up to 28 days for all items to be received.
Yes, we do offer exchanges and refunds. Please refer to our return policy for more details.
Each diamond sold at Melanie Jayne comes complete with IGI certification.
IGI certification refers to a diamond grading report issued by the International Gemological Institute (IGI), one of the world’s largest independent labs for evaluating diamonds, gemstones, and jewellery.